Modern Slavery Statement

Modern slavery statement introduction and zero-tolerance commitmentThis Modern Slavery Statement sets out the principles and controls that guide our approach to preventing modern slavery, human trafficking, forced labour, and child labour within our operations and supply chains. We recognise that modern slavery can take many forms, including debt bondage, coercion, and exploitation, and we are committed to acting with zero tolerance toward any practice that undermines human dignity. Our policy applies to all employees, contractors, partners, and suppliers, regardless of location or business function.

Our commitment is supported by clear governance, risk awareness, and responsible sourcing practices. Modern slavery prevention is embedded into our wider compliance framework, and we expect the same level of vigilance from those who work with us. This statement reflects our ongoing effort to identify, prevent, and address risks in a proactive and accountable manner.

We require all business units to understand the red flags associated with labour exploitation and to escalate concerns quickly. Training, internal reviews, and due diligence processes are used to strengthen awareness and improve decision-making. Our aim is to ensure that the standards we uphold are not only documented but actively applied throughout the organisation.

Supplier audit process for modern slavery riskOur zero-tolerance policy is the foundation of this statement. Any confirmed instance of modern slavery, or any supplier found to be knowingly complicit in such conduct, may result in immediate corrective action and potential termination of the relationship. We do not accept excuses for exploitation, and we expect our business partners to share this stance.

To support this policy, we conduct risk-based supplier audits across relevant parts of the supply chain. These audits may include document reviews, site inspections, worker interviews, and verification of employment practices. Where risks are identified, we require timely remediation plans, follow-up checks, and evidence of sustained improvement.

Reporting channels and compliance awarenessSupplier assessment is not a one-time exercise. We use ongoing screening to evaluate country risk, industry risk, and the nature of services provided. Modern slavery compliance is built into onboarding and renewal processes so that concerns can be identified early and managed consistently.

We also maintain clear and accessible reporting channels for concerns related to modern slavery or labour exploitation. Employees and other stakeholders are encouraged to raise issues in good faith, whether anonymously or openly, and all reports are treated seriously. Retaliation against anyone who raises a concern is prohibited.

Reports are reviewed promptly, and appropriate investigations are carried out in line with our internal procedures. Where allegations are substantiated, we take action based on the severity of the issue, the level of risk involved, and the need to protect affected individuals. Our response may include suspension of work, escalation to senior leadership, and engagement with relevant specialists.

We also recognise the importance of capability building. Training on modern slavery awareness, ethical sourcing, and escalation pathways is provided to relevant teams so that they can identify warning signs and respond appropriately. This helps ensure that our anti-slavery controls remain practical, visible, and effective.

Annual review of modern slavery controlsThis statement will be subject to an annual review to confirm that it remains relevant, robust, and aligned with current legal and operational requirements. The review will consider changes in risk profile, audit findings, supplier performance, incident trends, and any lessons learned from investigations or remediation work.

As part of the review cycle, we assess whether our policies and controls need to be strengthened. If gaps are identified, corrective actions are assigned and tracked to completion. We view continuous improvement as essential to maintaining a credible response to modern slavery risk.

Commitment to ethical supply chain practicesThrough this approach, we aim to uphold responsible business conduct and protect vulnerable people across our value chain. Our modern slavery statement, together with our internal standards and supplier expectations, reflects a clear commitment to prevention, accountability, and ethical practice at every level.

Sutton Cleaners

A zero-tolerance modern slavery statement outlining supplier audits, reporting channels, and annual review, with a commitment to ethical, accountable business practices.

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What Our Customers Say

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4.9 (10)

This was an excellent cleaning experience. The crew arrived right on time, was welcoming and friendly, and did a careful, detailed job. Highly recommended for thorough cleaning needs.

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J

Quick to respond and even quicker to get the job done. The team exuded professionalism and delivered a high-quality clean, all while being approachable. Would use again.

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P

Impressive service all around. The cleaner was cordial, efficient, and took the time to make helpful suggestions for our floors. Service was rapid and the results outstanding.

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H

Wonderful team, excellent care and attention to detail. Thanks for handling everything so well!

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R

Setting up an account went smoothly, and I approved who would clean. We talked about all the tasks I needed done and how long it would take. Everything was spotless at the end, and the cost was reasonable.

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K

We entrusted Sutton Domestic Cleaning with our end of tenancy cleaning and received a five-star experience.

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C

Very professional, always efficient! Used them twice--once for a deep clean, another for weekly cleaning--and each time was great. Thanks so much!

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P

Could not be more satisfied with the service from Sutton Domestic Cleaning. They're professional and trustworthy, and my home feels so clean afterwards.

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V

Fantastic team! The cleaning staff was rigorous yet friendly, leaving my space spotless and free from any marks. They kept me in the loop from start to finish.

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H

I wholeheartedly recommend CleanersSutton! Their staff was thorough, efficient, and my house looks amazing. True professionals!

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